Terms and Conditions for SchemeCloud

Effective Date: 10 March 2025
Last Updated: 10 March 2025

Welcome to SchemeCloud. These Terms and Conditions govern your access to and use of the SchemeCloud website, software platforms, e-commerce services, and smart water management solutions. By accessing or using our website and services, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue use of our services.

1. About SchemeCloud

SchemeCloud provides smart water management solutions including water billing systems, smart metering technologies, monitoring platforms, and related infrastructure services for utilities, institutions, businesses, and communities.

Our platform enables organizations to automate water billing, monitor water usage, manage meter readings, and integrate digital payment systems such as mobile money and banking platforms. (SchemeCloud)

2. Acceptance of Terms

By accessing our website or using SchemeCloud services, you confirm that:

  • You are at least 18 years old or have legal authority to enter into agreements.

  • You agree to comply with all applicable laws and regulations.

  • If acting on behalf of an organization, you are authorized to bind that entity to these Terms.

3. Use of the Website and Services

You agree to use SchemeCloud services only for lawful purposes. You must not:

  • Engage in fraudulent, misleading, or illegal activities.

  • Attempt to access restricted systems without authorization.

  • Interfere with the functionality or security of our platform.

  • Upload malicious software, viruses, or harmful content.

SchemeCloud reserves the right to suspend or terminate access if these terms are violated.

4. User Accounts

Some services may require user registration.

By creating an account, you agree to:

  • Provide accurate and complete information.

  • Maintain the confidentiality of your login credentials.

  • Be responsible for all activities under your account.

SchemeCloud is not liable for unauthorized use of accounts due to failure to maintain security.

5. Products and Services

SchemeCloud may offer products and services including:

  • Smart water meters

  • Water monitoring sensors

  • IoT connectivity devices

  • Water billing software

  • Installation and technical services

All product descriptions, pricing, and availability are subject to change without prior notice.

6. Payments and Billing

Certain products and services may require payment.

By purchasing from SchemeCloud you agree to:

  • Provide accurate payment information.

  • Pay all applicable charges and taxes.

  • Accept that payments may be processed through third-party payment providers including mobile money or card payment platforms.

Unless otherwise stated, payments are non-refundable.

7. Intellectual Property

All content on the SchemeCloud website including:

  • Software

  • Logos

  • Graphics

  • Product descriptions

  • Documentation

  • Platform features

is the intellectual property of SchemeCloud or its licensors.

You may not reproduce, copy, distribute, or modify any content without prior written consent.

8. Third-Party Services

SchemeCloud services may integrate with third-party systems including:

  • Mobile payment providers

  • Cloud hosting services

  • External APIs

  • Payment gateways

We are not responsible for the availability, security, or policies of third-party services.

9. Data Protection

SchemeCloud is committed to protecting user data and processes personal information in accordance with applicable data protection laws including the Kenya Data Protection Act, 2019.

For more information, please review our Privacy Policy.

10. Limitation of Liability

SchemeCloud services are provided “as is” and “as available.”

We do not guarantee:

  • Continuous service availability

  • Error-free operation

  • Compatibility with all systems

SchemeCloud shall not be liable for:

  • Loss of data

  • Business interruption

  • Indirect or consequential damages

  • Losses caused by third-party services

11. Service Availability

We may modify, suspend, or discontinue services at any time for:

  • Maintenance

  • System upgrades

  • Security improvements

  • Operational reasons

We will make reasonable efforts to notify users where possible.

12. Termination of Access

SchemeCloud reserves the right to suspend or terminate access to the platform if:

  • Users violate these Terms

  • Fraudulent or illegal activities are detected

  • System security is compromised

Upon termination, users must immediately stop using SchemeCloud services.

13. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of Kenya.

Any disputes arising from the use of this website or services shall be resolved in the courts of Kenya.

14. Changes to These Terms

SchemeCloud may update these Terms from time to time to reflect operational, legal, or technological changes.

Updated versions will be published on this page with a revised effective date.

Continued use of the website after updates constitutes acceptance of the revised Terms.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us.

SchemeCloud – Rural Water Management Solutions Kenya

📍 Jadala Place, Kilimani
Nairobi, Kenya

📞 Phone: +254 714 005 651

✉ Email: info@schemecloud.co.ke (SchemeCloud).