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Loans Management

Streamlined Loan Management for Water Utilities

Managing loans for water service connections and infrastructure upgrades has never been easier. With SchemeCloud’s Loans Management Module, water service providers can seamlessly offer, track, and manage installment-based payments for customers, ensuring improved access to water services without financial strain.

Key Features

1. Flexible Loan Structuring

  • Create customized loan plans for customers based on their needs.

  • Define repayment terms, interest rates (if applicable), and installment amounts.

  • Support for multiple loan types, including meter installation, pipeline extensions, and connection fees.

2. Automated Loan Tracking & Billing

  • Automatically generate invoices based on repayment schedules.

  • Track loan balances, due payments, and payment history in real time.

  • Integration with SchemeCloud’s smart billing system for seamless deductions and updates.

3. MPESA & Digital Payment Integration

  • Customers can conveniently make loan repayments via MPESA and other digital payment channels.

  • Instant payment confirmations and automated receipt generation.

  • Reduce default rates with SMS and email payment reminders.

4. Customer Self-Service Portal

  • Customers can view their loan details, outstanding balances, and due dates online.

  • Generate statements and track repayment progress at their convenience.

5. Comprehensive Reporting & Analytics

  • Generate real-time reports on loan performance, repayment trends, and customer compliance.

  • Gain insights to optimize loan offerings and improve financial sustainability.


Benefits of SchemeCloud Loans Management

  • Enhanced Customer Affordability – Enable flexible payment options for essential water services.

  • Improved Revenue Collection – Minimize arrears and improve cash flow with structured loan repayments.

  • Seamless Integration – Works alongside SchemeCloud’s Smart Water Billing System for unified financial management.

  • Increased Customer Satisfaction – Provide accessible financing options, making water services more inclusive.